To read more about all the Manufacturing Excellence winners:.The photograph above shows from left to right Perry Shead, Peter Lindsay, Philip Crowther, Derek Hambley, AESSEAL’s Stephen Shaw and compere Jeremy Vine. This year’s sponsor is Hexagon Metrology and Supporters are MAS (Manufacturing Advisory Service), the Department for Business and Innovation, the MTC, and Power Panels. The 2014 Manufacturing Excellence Awards is run in partnership with AESSEAL®, The ERA Foundation, Grant Thornton, Lombard, NatWest, Renishaw and WMG. The Manufacturing Excellence Awards was established in 1982 and is widely recognised in the business world for promoting the very best of UK manufacturing. This year marks the launch of a new, streamlined online process aimed at easing the path to gaining individually tailored expert advice. The Manufacturing Excellence Awards programme has been helping UK manufacturing companies improve for over 30 years. This prestigious accolade recognises the colossal contribution that everyone in the company has made to develop our world class manufacturing, class leading product innovation and close customer relationships.” ‘‘We are thrilled to have received the award for Customer Focus. Perry Shead from Elster Water Metering said: It is heartening to see such drive and commitment in UK manufacturing.” “Elster Water Metering is an exemplary company and very worthy winner. “The company’s after-sales package and regular customer service surveys also help the company achieve excellent customer service. “Each of Elster’s customers has a specific point of contact, and rather than showcasing their products at exhibitions, prospective customers are invited on-site for one-to-one tours and briefings.
“The judges were hugely impressed with how much time and effort the people of Elster devote to putting customers first.
The company was presented with a trophy at a prestigious ceremony on Tuesday 30 September at WMG, University of Warwick, after winning the AESSEAL Award for Customer Focus.Ĭhristopher Simpson, Chairman of the Manufacturing Excellence Awards Executive, said: Luton-based water meter manufacturer Elster Water Metering has won a coveted award at the Institution of Mechanical Engineers’ Manufacturing Excellence Awards 2014.
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